I just want to take this opportunity to thank you Jan and Erens for the outstanding service that we received. We hesitated with the installation of our swimming pool due to the fact of hearing so many stories of pool companies who disappear and there is no after service. Relocating from Durban to Paarl we are not familiar with the different pool companies and after obtaining several quote's for the same pool we where amazed at the difference is in price and what we were offered. We were blown away with Jan who accepted our word for payment after he had completed the pool. There are not many people like him who live up to his word. The installation team (Mike and his helpers) were excellent. While digging and removing thousands of rocks they never complained about the extreme heat that they worked in. The process from the beginning to the end has been a good experience. This is a company that lives up to their word. Your after-sales service is spot on. Thank you once again for your excellent service. It will be a pleasure to be a reference for you and would recommend your company to all.
Johnny and Maggie
I would like to say thank you to you and your team workers for the fantastic job of work done installing our pool at above address, I must say that the work was carried out quickly and efficiently, with no nonsense, and when they left the premises is was left very clean, neat and tidy, both my husband and I are very happy with the end result. Please extend our thanks to the team who worked on site. I won't mind if you want to copy and paste this letter onto your face book site.
Susan and Billy Marx
Hi Mari/Jan I just want to take this opportunity to thank you and Jan for excellent service that we received. We are busy renovating our home and as you know it can be a daunting task and in our case very stressful. Working with you and Jan has been an absolute pleasure and if anyone wanted to install a pool I who recommend you guys. The process from beginning to end has been seamless and just watching your team work was brilliant. They are friendly and very efficient. Thank you once again for a brilliant experience.
Clint/Anthea
Goeie More Jan Ek wil net graag van die geleentheid gebruik maak om jou en jou span geluk te wens met die puik en vinnige diens wat ons ontvang het met die installering van ons swembad. Groot was my verbasing toe ek die eerste aand van die werk kom dat die gat gegrawe was en die tipbak reg staan om alle sand te verwyder. Die manne het soos miere heen en weer gehardloop met die kruiwaens om die sand in die bak te kry. Dit was reeds laat maar julle het niks ontsien om ons perseel in orde te kry voor almal huistoe is nie. Elke aand as die manne huistoe gaan was ons perseel skoon en netjies agtergelaat. Elke afspraak en belofte wat jy gemaak het, het jy nagekom. Binne een week kon ons die swembad geniet. Nogmaals baie dankie.
Boetie & Alet
Ek en my man het sowat 3 jaar gelede ons swembad laat insit deur Mnr Jan Mostert. Ek kan met eerlikheid se dat selfs na 3 jaar ons steeds uitstekende diens van hom kry. Die geringste probleem wat ons ervaar, kan ons maar net die telefoon optel en hy is dadelik daar om te kom kyk na die pomp of Ph van die water. Niks is ooit te veel vir hom om dadelik in sy voertuig te spring en uit te kom, 'n mens kan altyd op sy woord staatmaak. Sy eerlikheid en na-diens rekord getuig van opregtheid en Integriteit. Ek en my man het al vele van ons vriende na hom verwys en almal is hoogs tevrede met die produk wat hul ontvang. Ek kan Mnr Jan Mostert te enige tyd aanbeveel indien u 'n swembad wil laat insit en wat 'n plesier om met sulke mense besigheid te doen!" Willieta Ek en my familie is hoogs tevrede en baie gelukkig met die uitstekende diens.
Andre Muller
What an amazing pleasure it has been to work with Jan Mostert and his team. This is one of those businesses that live up to its motto of Honesty - Integrity - Quality and a Second to None after Sales Service.These aren't just words . A huge thanks to Jan, Stoffel and the rest of the team (Jan made sure we got the best every step of the way) who worked so hard to install our pool. We love, Love, LOVE it!! Everything came out fantastic - exceeding all our expectations and we could not be happier. Special thanks for being the kind of people who can be depended on from beginning to end and beyond. Creatively your insights and suggestions were always well thought out, very low-key (no pressure ever) and you never suggested anything that was not entirely focused on delivering the product your intuition and experience told you would make us the happiest. Of the things we like best is this - not only is Jan very hands-on during the project, he remains available even after the project is complete. Jan's patience, honesty, and easy-going personality make him extremely approachable and enjoyable to be around, which made us fans of Jan as a person. But, it was his focus and attention to detail that made us fans of him as a professional. Jan conducts himself with respectability and he brings in the most highly respectable subs. We think this pool company is a gem. Our experience with them on a scale of 1 to 10 has been a 10++++. We almost wish we had another pool to install, but, we're going to enjoy this one to the max! Thank You!!
Marius and Suzanne Scheepers, Boston, Bellville
I hesitated with the installation of my swimming pool due to the fact of hearing so many stories of people disappearing with moneys payed to pool companies or poor after sales service. I can without reservation or hesitation say Tygerberg pools has done a fantastic installation, all material was on time, the installation teams were keen and friendly and all went very well. Thank you for a pleasant experience
Andreas Hansen, Kuilsrivier
What a pleasure. Jan is open all the way and explains everything to you up front including any potential other costs you may incur. While the quality, attention to detail and neatness were top class, it's their service that really puts them streets ahead. Jan and Ernst kept in touch the whole time and were always available to talk to - no excuses or nonsense. True professionals. In my experience this not standard in the pool industry. I would recommend them to my mother-in-law.
Lucy Pedlar
Re Excellent Service Received Hi Jan, Charmaine and I want to express our gratitude and appreciation for a pool installation well done. We had a design in mind and we had a layout which we knew would work for us, however with you intervention of expertise and knowledge you put forward a lot of additional ideas to us which made us see the layout and design in a complete different light. You went out of your way to ensure that what we decided was what we wanted, you also gave us the space and time to think this investment through and you gave us the peace of mind by introducing us to some of your previous clients who were open and honest about your commitment to giving them the best possible service. We Thank You for that. Your team was excellent by always being professional about their work, they were friendly and was always willing to answer any question about the installation. The time frame for completion discussed in the beginning was adhered to and the little changes discussed during installation was discussed in good faith and the compromises was agreed. The completed job was brilliantly completed and we are very happy with the end product. We had 11 quotations on the table and we had some reasonable offers, but we chose your company, Pools4Us because as the owner, you project managed the entire installation from the beginning to the final handover and that made up our minds about who we will employ. Jan, Thanks again to you and your team for a job well done , we will recommend your company to every person who wants to install a Perfect Pool
Vic & Charmaine
Dear Jan I would just like to take this opportunity to thank you for the wonderful job your company did in installing my pool. I will definitely not hesitate to recommend you to all my friends as your service was of a very high standard. Thanking you and God Bless
Igshaan Lucas